FAQ

FAQ

 

 

 

Eyelash Facts

 

  • The procedure can take anywhere from 30 minutes for a refill to just over 90 mins for a full set depending on client desire.

  • The procedure is completely safe and non-intrusive – the lashes are applied to each individual eyelash and never in contact with the skin. Simply lay down in one of our comfortable beds and relax – listen to music, a book, or just nap (most popular!).

  • If cared for properly, eyelash extensions can last up to 6 to 8 weeks. We will provide you with the simple instructions you need. There are natural products that we believe in and recommend as well to help keep your natural lashes healthy and strong.

  • Your natural lashes typically grow out and turn over every 45 to 60 days on average. We recommend coming in every 2 to 3 weeks for maintenance – similar to getting your nails done.

  • Mascara is not required… However, it may be worn. It MUST only be water based mascara. DO NOT USE OIL-BASED OR WATER-PROOF MASCARA. Waterproof mascara or any type of oil based mascara can dissolve the bonding agent and shorten the life of your eyelash extensions causing them to fall sooner. Care also needs to be taken in washing off the mascara. Only use a water based eye makeup remover.

  • The adhesive is waterproof and allows you to shower, swim, exercise etc. We do recommend however that you do not wash your eye area for about 12- 24 hours after the eyelash application. Special care is required but overall maintenance is low.

  • You will not feel that you are wearing them and nobody will be able to tell that they are not naturally your own - unless of course you want them to.

 

 

 

How do I take care of my new Eyelash Extensions?

 

 

    • Be gentle with your lashes. No touching, rubbing, water, sweat, or steam for 24 hours.

    • Avoid running water directly on your lashes.

    • Avoid oily products (including some sunscreen products) on or near your lashes.

    • If you insist on mascara, only use water based mascara and apply it middle to tip avoiding root area.

    • Use water based eye makeup remover only!

    • Do not perm or curl your lashes.

    • Avoid sleeping on your new eyelashes.

    • Do not pull on your lashes (this may cause your natural lashes to come out prematurely) – If you want them removed, please come back. A special removal agent is used that will protect your natural lashes.

  • Maintain extensions with regular touch up appointments.

 


Cancellation Policy

24 hour cancellation policy required, please have a valid phone number when booking your appointment.  If you cancel your appointment in less than 24 hours, you will be charged 50% of the lash fee.

 

No Refund Policy

   We do not offer refunds for any work done.  We work very hard to give you the look that you request, and the time that is put in.  

 

What do I need to do to prep for my appointment?

 

Please come in 10 to 15 minutes before you appointment.  Do Not wear any mascara. If you are going to be late, please call immediately.

 

Where are you located exactly?

 

On the corner of Lincoln & Park Blvd, in the blue building with the denistry sign on it.  

 

We Reserve the Right to Refuse Service